General

What is Fasthorse Creations?

Fasthorse Creations is an indigenous, woman, mother, and survivor-owned self-care initiative emphasizing ethically sourced, locally harvested, sustainable ingredients. We make good things, at ethical prices, individually tailored to you and your needs. 

Where can I find an ingredients list for each product?

Each product has a list of potential ingredients in the product information; however, if you have any specific questions or concerns, please contact us and we would be happy to go more in-depth with you.

What eco-friendly methods are you practicing?

We use products that are recycled, recyclable, biodegradable, or at the very least reusable. 

Where are Fasthorse Creations ingredients sourced?

Product Ingredients:
Our scents and essential oils are handcrafted by apothecaries in California, Georgia, and the Pine Ridge Indian Reservation. Our shea, cocoa, and illipe butters come from (Africa only) our mango butters are from Nicaragua, our grapeseed oil is from Costco, our Olive oil is from Naples, and our coconut products are from a family indigenous to Guam living in Hawaii.
Product Packaging:

Candles:
- The candle jar is made from 100% recycled glass and is reusable. 

- Wood wick is made in the USA from the Forest Stewardship Council (FSC)-certified mills.

-  soy wax is made in California and is all-natural and vegan. 


Our candle jars are from Candle Science, and our body butter containers are from Amazon made of BPA-free plastic. Our mason jars come from Walmart. 

What if I want to sample your products before buying?

We don‚Äôt currently offer ‚Äėsample‚Äô sizes, because it's just not realistic from a cost perspective. Please follow our social media for available testing opportunities, giveaways, raffles, and limited samples.

Products

What kind of fragrances do you use?

We use a combination of fragrance oils, essential oils, tinctures, and teas. 

Can I reuse the candle jar?

Yes, please! The candle jar is 100% recycled glass or made of tin. You can also order "Morgaine Style" save your containers, and we will buy them back from you, or refill them at a discounted price. 

Why dont you use cotton wicks?

Wood wicks have very little carbon build-up and don't emit significantly less yucky stuff then cotton wicks. google why burning cotton is bad. 

Candle Information

- The candle jar is made from 100% recycled glass and is reusable. 

- Wood wick is made in the USA from the Forest Stewardship Council (FSC)-certified mills.

- Soy wax is made in California and is all-natural and vegan. 

Orders

When will my order ship?

Orders placed by Thursday at 5pm CST ship out on Monday through USPS.

How can I track my order?

When your order is shipped from our location, we will contact you with a tracking number to enable you to track your package.

Can I change or cancel my order?

We do not normally accept order cancellations or changes once an order has been processed. Please contact us directly with your situation at fasthorsecreation@gmail.com for review. All requests are subject to rejection.

Can I buy Fasthorse Creations products in store?

We are growing our business slowly with loyalty and care. If you have any suggestions or would like to partner with us please reach out directly by emailing FasthorseCreations@gmail.com 

What if I can't find the product I'm looking for on Fasthorse Creations site?

Get in touch with any requests and suggestions through CustomOrderE or the Custom Creations tab on the menu above, we're blessed to create for you. 

Shipping

When will my order ship?

Orders placed by Thursday at 5pm CST ship out on Monday through USPS.

Can I get faster shipping?

For more information regarding faster shipping solutions, please contact us directly at fasthorsecreation@gmail.com

Where does my order ship from?

Fasthorse Creations is based in southern California. 

How long will it take for my order to ship to me?

All orders are sent out through USPS Priority Mail with 3-day shipping. Due to the increase in COVID-19 cases, USPS has experienced delays of up to 3 days. Please refer to your tracking information to stay informed!

We are doing our best to get all orders made, packed, and shipped on schedule, however; the fate is not all in our hands.


We appreciate your patience and understanding.